Health Worker Education and Training: Selected Resources
Quality
Accreditation in IPPF: Quality, effectiveness, accountability
International Planned Parenthood Federation (IPPF) (2000)
Download Resource
This document explains IPPF's Accreditation system. At its simplest level, accreditation is a tool for assessing and reviewing the work of IPPF's Member Associations and ensuring international best practice. The accreditation process is intended as a tool for self-reflection and improvement, as a way to enhance communication with Regional and Central Offices so that they can support Member Associations, and as a useful aid to mobilize new and additional resources from donors.
Subject Categories: Quality
Barrier Analysis Facilitator's Guide: a Tool for Improving Behavior Change Communication in Child Survival and Community Development Programs
Food for the Hungry (2004)
Download Resource
Barrier Analysis is a rapid assessment tool that can help community organizations identify why recommended healthy behaviors are reluctantly adopted or not adopted at all.
Subject Categories: Child Survival | Community Health | Quality
COPE® for Cervical Cancer Prevention Services: A Toolbook to Accompany the COPE® Handbook
EngenderHealth (2004)
Download Resource
This COPE toolbook is designed to assist providers and site staff in identifying and in solving on-site problems that compromise the quality of cervical cancer prevention services. The COPE process has four tools - Self-Assessment Guides, a Client-Interview Guide, Client-Flow Analysis, and the Action Plan. These tools enable supervisors and their staff to discuss the quality of their services, identify problems that interfere with the delivery of quality services, identify the root causes of those problems, recommend ways to solve the problems, implement the recommendations, and follow up to ensure resolution of the problems. The toolbook is designed to be used in conjunction with the COPE® Handbook.
Subject Categories: Quality
COPE® for Reproductive Health Services: A Toolbook to Accompany the COPE® Handbook
EngenderHealth (2003)
Download Resource
A supplement to COPE® Handbook: A Process for Improving Quality in Health Services, Revised Edition. Provides updated versions of the self-assessment guides, the client interview guide, and other materials for a range of reproductive health services, including antenatal care, labor and delivery, postpartum and newborn care, postabortion care, family planning, reproductive tract infections (including sexually transmitted infections), HIV and AIDS, gynecological services, men's reproductive health services, sexuality, infertility, and prevention of harmful practices.
Subject Categories: Integrated Reproductive Health | Quality
COPE® Handbook: A Process for Improving Quality in Health Services, Revised ed.
EngenderHealth (2003)
Download Resource
This revised version of COPE®: Client-Oriented, Provider-Efficient Services incorporates lessons learned over the years in conducting the COPE self-assessment process for improving services and provides more detailed explanation about the process. Using a revised format, this handbook includes generic instructions and tips for conducting a COPE exercise in any health service; the instruments, or tools, used in specific health services are provided in the toolbooks described below.
Subject Categories: Quality
ECSACON Advocacy Presentation Toolkit
East, Central and Southern Africa College of Nursing (ECSACON), Intrah and the PRIME II Project (1999)
NOT AVAILABLE ONLINE
These materials have been compiled to help promote the East, Central and Southern Africa College of Nursing (ECSACON). The advocacy presentation materials were developed to enable ECSACON representatives to disseminate efficiently the roles and functions of ECSACON and solicit support for achievement for ECSACON's goals. The materials can be used in a workshop/seminar setting or in small office meetings. The intended audience for these materials is health policy-makers. However, given that information will vary with specific target audiences, care has been taken to ensure that the material can easily be adapted. Presenters are encouraged to identify the informational needs of their audience and adapt the presentation accordingly.
Subject Categories: Quality
Family Planning and Prevention of Mother-to-Child Transmission of HIV/AIDS Services: an Integration Analysis Toolkit
IntraHealth International (2004)
Download Resource
This methodology for systems analysis takes a holistic view of an organization or system. It is particularly useful for complex analysis of situations that involve multiple groups of health care workers or intersecting systems. A wide to narrow approach begins at the sectoral level, moves to the systems and process level, and finally, analyzes the performer level. It is a practical process designed to encourage investigators to probe information received, re-interview specific stakeholders, or add other interviews they consider necessary to reach a conclusion.
Subject Categories: Family Planning | HIV/AIDS, STIs & Tuberculosis | Quality
Helping Healthcare Providers Perform According to Standards, QA Issue Papers 2(3)
Quality Assurance Project (2001)
Download Resource
This paper reviews several theoretical perspectives to increase understanding of the key determinants of health worker performance, including theories of behavior change, diffusion of innovation, health education, and social influence. The main types of interventions that have been used to encourage health workers to perform in accordance with standards are described, and evidence from empirical research for their effectiveness is summarized.
Subject Categories: Quality
How Can Self-Assessment Improve the Quality of Healthcare? QA Issue Paper 2(4)
Quality Assurance Project (2001)
Download Resource
This paper examines the issues relating to self-assessment, such as the different types of self-assessment, its uses, and its validity. It also reviews the literature (largely from developed countries) that informs our knowledge of self-assessment. The paper makes recommendations for future research and concludes that while much remains to be done to assure that self-assessment has the impact it promises, it may also be less costly and easier to implement than alternatives.
Subject Categories: Quality
Impact of Accreditation on Quality. QA Brief 8(2)
Quality Assurance Project (1999)
Download Resource
This issue of QA Brief addresses accreditation as well as self-regulation of hospitals in India and implementing IMCI.
Subject Categories: Quality
