HRIS In Focus The HRIS Strengthening Blog

Business Week on OLPC: The challenges of implementation 20 June 2008

An article in the June 5, 2008, issue of Business Week addresses some of the challenges faced by the One Laptop Per Child project. Not surprisingly, these are same the challenges that any large-scale technology project in the developing world must overcome.

The article points out that:

  • Importing a powerful new tool, like a laptop, into a culture that’s not acclimatized to using it and doesn’t fully understand its capabilities means that many of the tool’s features won’t get used.
  • New technology requires ongoing support, and you can’t just delegate support to people in the country, such as teachers, after only 40 hours of training.
  • New tools must integrate into communities and support–not contradict–that community’s way of doing things. The community could be the local village, the country, an organization such as a school or hospital, or a governmental system such as the health or educational system.
  • You must run a development project like a business; you can’t achieve results when people are spread too thin and you take on too many tasks without a clear plan for executing them.

The article also describes the culture clash that arose within the OLPC project between Open Source advocates and those who wanted to partner with Microsoft. Open Source software is ideal for a project like this, which tries to reduce costs as much as possible, while giving students access to tools, including the software itself. But governments like known entities, and Microsoft is that, especially when it negotiates with governments to reduce software licensing costs.

In summary, executing a massive technology project in the developing world is complicated and has many, many variables, some of them unforeseen. The number of stakeholders involved is enormous. There are many potential points of failure. To succeed, projects must be planned carefully and resourced appropriately, and project implementers must pay attention to more than just the technology. They also have to consider the cultures they’re entering, the systems already in place and the people who will be working with the technology. In other words, it’s not easy executing an ambitious ICT for development project like One Laptop Per Child.

Tags: FOSS, ICT4D, Open Source, Technology

Author: Shannon Turlington

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The information provided on this website is not official U.S. Government information and does not represent the views or positions of the U.S. Agency for International Development or the U.S. Government. HRIS Strengthening is a program of the Capacity Project, a USAID-funded global project designed to strengthen human resources for health. The Capacity Project partnership is led by IntraHealth International, Inc.