HR Management Systems
Areas of Intervention
- Personnel systems: workforce planning (including staffing norms), recruitment, hiring and deployment
- Work environment and conditions: employee relations, workplace safety, gender equity, job satisfaction and career development
- HR information system integration of data sources to ensure timely availability of accurate data required for planning, training, appraising and supporting the workforce
- Performance management: performance appraisal, supervision and productivity.
Indicators
- HRM units in place and strategically located at national and local levels
- HR information system in place and used for HRH planning at all levels
- Performance management system in place.
Tools and Guidelines
Contracting and Performance Management in the Health Sector: Some Pointers on How to Do It. Department for International Development (DFID), Health Systems Resource Centre, 2000.
Developing a Salary Policy. Management Sciences for Health (MSH), 1999.
Everybody’s Business: Strengthening Health Systems to Improve Health Outcomes: WHO’s Framework for Action. World Health Organization, 2007.
Guidelines for Implementing Supportive Supervision: A Step-by-Step Guide with Tools to Support Immunization. Children’s Vaccine Program, Program for Appropriate Technology in Health (PATH), 2003.
Handbook for Measurement and Monitoring: Indicators of the Regional Goals for Human Resources for Health Pan American Health Organization / World Health Organization, 2010
Human Resource Management (HRM) Assessment Instrument for NGOs and Public Sector Health Organizations. Management Sciences for Health, 2006.
Human Resource Management (HRM) Assessment Tool for HIV/AIDS Environments. Management Sciences for Health (MSH), 2006.
Human Resources for Health: A Gender Analysis. Asha George, 2007.
Monitoring the Building Blocks of Health Systems: A Handbook of Indicators and Their Measurement Strategies. World Health Organization, 2010.
Monitoring the Health Workforce: Measurement Issues and Tools. World Health Organization, 2008.
Performance Management Tool. Management Sciences for Health (MSH), 1998.
Recruitment and Hiring. Management Sciences for Health (MSH), n.d.
Task Shifting: Rational Redistribution of Tasks Among Health Workforce Teams, Global Recommendations and Guidelines. World Health Organization, 2008.
Resources
An Overview of Human Resources for Health (HRH) Projection Models. The Capacity Project, 2008.
Attracting and Retaining Nurse Tutors in Malawi. The Capacity Project, 2006
Building the Bridge from Human Resources Data to Effective Decisions: Ten Pillars of Successful Data-Driven Decision-Making. The Capacity Project, 2008.
Checklist for Review of the Human Resource Development Component of National Plans to Control Tuberculosis. World Health Organization (WHO), 2005.
Data Quality Considerations in Human Resources Information Systems (HRIS) Strengthening. The Capacity Project, 2008.
Human Resources for Health (HRH) Strategic Planning. The Capacity Project, 2008.
Human Resources Management (HRM) in the Health Sector. The Capacity Project, 2006.
Incorporating Lay Human Resources to Increase Accessibility to Antiretroviral Therapy: A Home-Based Approach in Uganda. The Capacity Project, 2006.
National AIDS Commission (NAC) HIV/AIDS Workplace Program for Staff. Management Sciences for Health (MSH), 2003.
Retention of Health Care Workers in Low-Resource Settings: Challenges and Responses. The Capacity Project, 2006.
Strategy for the Rapid Start-up of the HIV/AIDS Program in Namibia: Outsourcing the Recruitment and Management of Human Resources for Health. The Capacity Project, 2006.
Supervisor Competency Self-Assessment Inventory. Management Sciences for Health (MSH), 1998.
Validating a Work Group Climate Assessment Tool for Improving the Performance of Public Health Organizations. Human Resources for Health, 2005.
Workforce Planning for the Health Sector. The Capacity Project, 2006.